Keele Practice

University Medical Centre, University of Keele, Keele, Newcastle-under-Lyme, StaffordshireEngland, ST5 5BG Also known as: University Medical Centre Keele 1,861 reviews

Reviews

Recommend
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Page 20 of 291
 
31st December 2022


Keele Practice is the best GP practice I have ever attended. They are always helpful and efficient.

Suggested improvements
I am satisfied with all aspects of the practice

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29th December 2022


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24th December 2022


I always find the surgery extremely helpful. Very happy with the service there.

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Everything is excellent

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19th December 2022


We haven't been with the surgery very long. However I have found them to be efficient and helpful. I met Dr Protheroe for the first time today, and felt very reassured, my questions were answered in a very caring and understanding way. I did not feel at all rushed, and things were explained to me clearly and kindly. All the details of my recent tests were explained. I am very happy we chose this gp surgery. Waiting times for a planned appointment are quite long, but I expect this is the case Everywhere.

Suggested improvements
The gp website is not very good. It's hard to navigate, and details are not made very clear. Needs an overhaul!

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14th December 2022


Everyone is polite and helpful and Dr O'Byrne went above and beyond to help me. I'm sure that wouldn't have happened in any other practice this side of Mars!

Suggested improvements
The electronic arrivals system was great I understand why it can't be used at present.It places a lot of pressure on the reception staff who have to deal with queues of patients

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Page 20 of 291

Keele Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Keele Practice: http://iwgc.net/ecdfb